I recently had a lengthy conversation with a concerned (or rather confused) consumer about her window issues. Early on in the conversation I realized she had enough window knowledge to understand what exactly her window problems were, but didn’t know the best way to address them. Like most homeowners, her initial thought was to call a couple vinyl replacement companies. After dazzling her with terms like ‘U’ value, solar coefficient and energy savings, they had to pick her up off the floor after suffering the sticker shock. Still, kudos to the replacement window sales people who left her with more questions than answers.
Which brings me to her call to us. She found us in a web search for Caradco windows (our most popular replica) because a local handyman told her he could probably fix her window issues if he just had the right parts. She explained her problems to me in enough detail for me to think we could help her. With some replacement sashes with higher efficient glass, she could get better thermal performance and still match her original wood windows that she loved so much. I also offered some simple hardware repair advice to fix her falling sash problem. I didn’t think she needed to replace anything to resolve that issue.
That really confused her. Now she doesn’t know who to believe! She just had two salesmen from reputable window companies tell her that windows COULDN’T be fixed and new windows were her only option. You’re right, Mr. Salesman – ReWindow has sent out tens of thousands of window components over the last 14 years, and windows can’t be fixed! Can you sense the sarcasm there? Here’s the hint, folks– they are trying to sell you a new window at a 300 – 400% mark up! Of course they’re going to tell you windows can’t be fixed.
But, really — can wood windows be repaired? The answer is an unequivocal, straight-on yes.
At ReWindow, we have a genuine desire to help people and offer them another option for their windows. I’m not entirely against vinyl replacement windows. Heck, we have our own line of vinyl window available for those times when repair isn’t the best option. What I am against is the misleading sales pitch. I’m a wood window guy. That’s what I know. I have strong opinions in favor of why wood windows are better, but I’m straightforward enough with my customers to know when repair is their best option or new windows would better suit them. Here’s a few tips to guide you in your decision.
If you are considering a window project and happened across this blog, I hope it got you thinking a little bit about your options. Yes, your wood windows can be repaired (and don’t let a vinyl guy tell you different!). Visit our website, https://www.rewindowreplacement.com and complete a quote form to see how ReWindow can save your wood windows and, better yet, save you some money!